Privacy Policy

Bevnol Homes Pty Ltd
Last updated: 6/7/26

Bevnol Homes Pty Ltd respects your privacy and is committed to protecting the personal information we collect and hold.

This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with Bevnol Homes, including through our website, online forms, social media pages, Google Ads lead forms, display homes, consultations, emails, phone calls and other enquiries.

1. Who we are

Bevnol Homes Pty Ltd is a residential building company based in Victoria, Australia. We design and build new homes, including custom homes, knockdown rebuilds, acreage homes, townhouses, house and land packages and rooming houses.

For privacy enquiries, please contact:

Bevnol Homes Pty Ltd
Email: mail@bevnol.com.au
Phone: 9786 6277
Address: 5/69 Hartnett Drive, Seaford VIC

2. What personal information we collect

The personal information we collect may include:

• your name;

• phone number;

• email address;

• postal address;

• property address or land details;

• enquiry details;

• budget range;

• preferred build location;

• project type, such as custom home, acreage home, knockdown rebuild, townhouse, rooming house or house and land package;

• information you provide through website forms, Google Ads lead forms, Meta/Facebook lead forms, email, phone, display home visits or social media enquiries;

• documents or plans you choose to provide to us;

• communications between you and Bevnol Homes;

• information about your interaction with our website, advertising and digital content.

For rooming house enquiries, we may also collect property-related information such as land size, current dwelling details, preferred rooming house size, project goals and any other information you provide so that we can conduct a preliminary review.

3. How we collect personal information

We may collect personal information when you:

• submit an enquiry through our website;

• complete a Google Ads, Facebook, Instagram or other online lead form;

• contact us by phone, email, social media or in person;

• visit one of our display homes;

• book a consultation;

• request a quote, preliminary assessment or property review;

• provide building plans, property details or project documentation;

• subscribe to our updates or marketing communications;

• engage with our advertising, website or social media content.

We may also collect information from publicly available sources, property-related searches, real estate listings, planning resources or third parties where it is relevant to your enquiry or project and permitted by law.

4. Why we collect your personal information

We collect personal information so that we can:

• respond to your enquiries;

• provide information about our homes, services, designs and building options;

• assess whether your project may be suitable for Bevnol Homes;

• complete preliminary reviews, including for rooming house, acreage, custom home or knockdown rebuild enquiries;

• prepare estimates, quotes, proposals or project information;

• book consultations and display home appointments;

• communicate with you about your project;

• provide customer service and support;

• improve our website, advertising, marketing and client experience;

• send you relevant updates, marketing or promotional information where permitted;

• comply with legal, regulatory, contractual and insurance obligations.

5. Rooming house property reviews

If you submit a rooming house enquiry or request a preliminary property review, Bevnol Homes may use the property details you provide to conduct an initial review of potential rooming house options.

Any preliminary review is general in nature and does not constitute planning, legal, financial, investment or building approval advice. Further investigations, consultant advice, authority approvals and site-specific assessments may be required before determining whether a rooming house can be built on a particular property.

6. Marketing communications

We may use your contact details to send you information about Bevnol Homes, including home designs, display homes, house and land packages, rooming house options, acreage homes, events, updates and other services that may be relevant to your enquiry.

You may opt out of marketing communications at any time by using the unsubscribe link where available or by contacting us directly.

We will not sell your personal information to third parties.

7. Who we may disclose your information to

We may disclose your personal information where reasonably necessary for the purposes outlined in this policy, including to:

• Bevnol Homes staff, contractors and representatives;

• consultants, designers, draftspersons, engineers, surveyors, energy assessors and other project consultants;

• land developers, estate agents or related property professionals where relevant to your enquiry;

• building surveyors, councils, water authorities, utility providers and other authorities where required for your project;

• IT, website, CRM, email, marketing, advertising, analytics and cloud service providers;

• professional advisers, including legal, accounting and insurance advisers;

• regulatory bodies or government agencies where required or authorised by law.

We only disclose personal information where it is reasonably necessary for our business activities, your enquiry, your project, legal compliance or another permitted purpose.

8. Website, cookies and analytics

Our website may use cookies, tracking pixels, analytics tools and similar technologies to understand how visitors use our website, improve our services and measure the effectiveness of our advertising.

This may include tools such as Google Analytics, Google Ads, Meta/Facebook advertising tools or other digital marketing platforms.

These tools may collect information such as your device type, browser, pages visited, location data, referral source and interactions with our website or ads. You can manage cookies through your browser settings, although disabling cookies may affect your website experience.

9. Google Ads and online lead forms

If you submit your details through a Google Ads lead form, Meta/Facebook lead form or another advertising platform, the information you provide may be shared with Bevnol Homes through that platform.

We use that information to respond to your enquiry, assess your project needs and provide relevant information about our services. Your use of those platforms may also be subject to their own privacy policies and terms.

10. Overseas disclosure

Some of the technology providers we use, such as cloud storage, CRM, email, analytics, website hosting or advertising platforms, may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your personal information is handled securely and in accordance with applicable privacy obligations.

11. How we protect personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include secure systems, restricted access, password protection, staff processes, data management procedures and working with reputable service providers.

No method of electronic storage or transmission is completely secure. However, we take privacy and data protection seriously and aim to manage personal information responsibly.

12. How long we keep personal information

We keep personal information for as long as reasonably required for the purposes for which it was collected, including to respond to enquiries, manage client relationships, keep business records, comply with legal obligations and support future project discussions.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete or de-identify it where appropriate.

13. Accessing or correcting your personal information

You may contact us to request access to the personal information we hold about you.

You may also ask us to correct your personal information if you believe it is inaccurate, incomplete, out of date or misleading.

We may need to verify your identity before providing access or making corrections. In some circumstances, we may be unable to provide access or make a correction, but where this occurs, we will explain why where reasonable and permitted by law.

14. Privacy complaints

If you have a concern about how Bevnol Homes has handled your personal information, please contact us using the details below:

Email: mail@bevnol.com.au
Phone: 9786 6277
Address: 5/69 Hartnett Drive, Seaford VIC

We will review your complaint and aim to respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

15. Links to other websites

Our website or communications may contain links to third-party websites, including property listings, social media platforms, advertising platforms or partner websites.

We are not responsible for the privacy practices or content of third-party websites. You should review the privacy policy of any third-party website you visit.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, technology, advertising practices or privacy obligations.

The updated version will be published on our website with the revised date.

17. Contact us

For questions about this Privacy Policy or how we handle personal information, please contact:

Bevnol Homes Pty Ltd
Email: mail@bevnol.com.au
Phone: 9786 6277
Address: 5/69 Hartnett Drive, Seaford VIC